Operations
How to build the boring systems and habits that keep an organization running so nothing falls through the cracks.
Getting Things Done
David Allen · book
a trusted system for capturing every commitment so none of them live rent-free in your head; start here if you feel constantly behind.
The Checklist Manifesto
Atul Gawande · book
why a humble checklist prevents expensive mistakes, from surgery to intake; the cheapest quality-control tool your program has.
It Doesn't Have to Be Crazy at Work
Jason Fried & David Heinemeier Hansson · book
a case for calm, sustainable operations over hustle and heroics; permission to build an org that isn't quietly on fire.
The E-Myth Revisited
Michael E. Gerber · book
why working on your systems beats working in the weeds; how small organizations stop depending on one exhausted person.
Notion
Notion · tool
one flexible place for your org's docs, processes, and trackers; build the shared brain so knowledge doesn't walk out the door.