Learning Objectives

By the end of this Macrotation, you'll be able to:

  • Explain key concepts of AI, machine learning, and generative models in plain terms.
  • Identify opportunities and risks of using AI in human services settings.
  • Describe real-world examples of AI used in case management, research, program evaluation, and operations.
  • Explore how to critically engage with AI tools (ethics, bias, transparency, etc).
  • Experiment with low-code AI tools for automation, analysis, or ideation.



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